Question 1

Weekly SpexAccess Quality Report

Accepted Answer

Weekly SpexAccess Quality Report

SpexAccess Manufacturers will now be sent weekly reports containing the overall status of how their products are doing within the Etilize Content System. These reports will help you(Manufacturers) understand and explore the areas where the Product Content is missing or need immediate attention. The report is divided into two sections;

Active Products are those products that are currently available within the Etilize Content System, if you have defined an Active Catalog in SpexAccess, this report will be filtered accordingly
Total Products will be available if you have not defined an Active Catalog, it will be a summary of all the Products Requested/Published in our Database
Products Published is the summary of all the Products that have been successfully Published and are currently being Syndicated to our Channel Partners.

Product Quality Snapshot

Main Image - Any Size Main Images' Summary Main Image - 500 or Larger Main Images' Summary, filtered Products with Main Images being 500x500 or higher only. Marketing Information Marketing Information is a Text-Only based Marketing Content intended for Product's catchy lines GTIN/UPC Coverage Summary Intended for the coverage of GTINs/UPCs **Feat

Question 2

Product Page

Accepted Answer

Product Page

The product page is similar to any other Product Pages over at different E-Commerce websites, and it displays all the information stored within Etilize for a specific Product. Using this page, you will be able to Add / Modify the A+ Content, Request 360 Views to be Published or even change the Product Title / Sub-Title, etc. The only difference between this page and the page displayed over at other resellers is, this page is Editable, and whatever changes you make, will be reflected on thousands of other Distributors / Resellers.

product_page

Overview, Specifications, Accessories, etc are all different sections containing their respective information. Each section is described in detail below:

Overview:

Rich marketing or A+ Content for the product lies in this section where you can create/modify the A+ content from this section. If you already have your A+ Content created elsewhere, and you would like to copy the same to us, you can simply click "Upload" and enter the URL you wish to copy. The complete A+ will be copied into our system - to learn more about A+ Content, Click Here

Specifications

Specifications page consists of complete specifications of the product.

![specs](https://storage.crisp.chat/users/

Question 3

Tasks

Accepted Answer

Tasks

Any update or change that you make to any product's content will be counted as one Task, and all the tasks created will be available in the Tasks section (which can be accessed by clicking Tasks tab).

Tasks page has a number of filters such as Created Date / Task Type / Task Status, etc. that will help you find the exact task you are looking to find.

By selecting a task from the Tasks list, you get detailed information about what the task was about, its date, its status, the initiator, etc.

Below is the illustration of the tasks page.

tasks_page

Each task is assigned a ticket number assigned (i-e. SA-XXXX) which can be searched in the provided search box.

Question 4

Product Feature/Benefits Bullets

Accepted Answer

Overview

GfK Etilize now has the ability to accept and syndicate the feature/benefit bullets for your products.

Defining such feature/benefit bullets captures the essence of a product’s main features and are typically displayed right after the product title or add-to-cart link on the product display page of the website. Customers also display first few of the bullet points for each product within the search results page.

Here is how your feature/benefits bullets are displayed over at SpexAccess portal product display page:

You can use SpexAccess portal to add feature/benefits bullets to a new product or update existing feature/benefits bullets. You can do so by going to product display page and add/update these bullets product by product or update bullets for multiple products at once by upload a file or filling in the provided template.

Add/Update Bullets for Single Product

Once you have Product Display Page open and click “Update Product Data” on the top right corner, select “Add/Update Feature/Benefit Bullets” from the drop down and provide the feature/benefits bullets copy in the text-area below the drop down. Once done, click the Submit button. It will create a new Task in our system for Etilize team to review the provided bullets and publish them.

![](https://storage.crisp.chat/users/helpdesk/website/7592fd2b-80e5-4622-83

Question 5

Upload Files

Accepted Answer

Whether you would like to add more products to your catalog or change any information regarding your products, you would have to use the Upload Files feature.

You can change the request type by clicking on the Drop-down menu titled as “Data Type” and selecting the appropriate cause of an upload.

The drop-down menu consists of the following options:

General Product Update.
Product Titles.
Product Rich Media
Product Plain Marketing
Full Catalog request

6. New Product Request

You will have to define the cause (New SKUs / Changes required, etc.) of Upload, and wrap the file(s) in a zip file and using the “Select Files” button, attach the file – write the Upload Description if required and click Submit.

If the data is time sensitive where it must not be added before a certain date, identify this in the Apply Effective Date field.

-if you would like to change only the ‘Product Title’, ‘Product Sub-Title’ or ‘Product Rich Media’ in Bulk, please use our automated system by clicking on the tab “Bulk Edit”

Question 6

Bulk Edit for Product Titles

Accepted Answer

Overview

Bulk Edit is one of those important features that come in handy when you have more than just a few products that needs an update. Currently, we only support Product Titles (Long and short) and Product Rich Media (Images) to be updated using our Bulk Edit feature, if you require updates within the Specifications/Part Number, etc. Please send your queries to your Account Delivery Manager or at support@etilize.com

Bulk Edit for Product Titles

In order to update Product Titles, you can proceed to logging into SpexAccess and choose 'Bulk Edit' from the Top menu (7th Column), and Choose Product Titles.

Once you are in the Product Titles Pages, you will be prompted for 3 Steps.

Identify & Download the Product Titles you Want to Edit
Review & Edit in your Favorite Spreadsheet Tool
Upload your Custom Product Titles to Apply Changes
Clicking on each step will redirect you to the concerned webpage for further instructions. 1. First, you will have to identify the products you would like to update Product Titles for, after you have identified those Products, you can simply Tick the Category(s) those products lie in, and down the road you can choose an appropriate Product Type(Optional) and Brand(Optional) to further limit the Product Selection Criteria and hit 'Download CSV'

![](https://storage.crisp.chat/users/h

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